It may be hard for an egg to turn into a bird: it would be a jolly sight harder for it to learn to fly while remaining an egg. We are like eggs at present. And you cannot go on indefinitely being just an ordinary, decent egg. We must be hatched or go bad. C. S. Lewis
I like to think that we are the change we make in the world. Although I quoted Gandhi as such the conceptual framework of change comes from within: nothing will change unless we will do something different. Although yesterday I touched base the garbage can theory today I juxtapose on the phenomena that employees behaviors is not a stupid concept.Perhaps this is the paraphrased way to describe the engine of any 21st Century organization, big or small. After re-structuring, re-engineering, re-sizing and re-designing, the forgotten ‘re’ are renewal and reinventing. Only behavioural change can do these..The garbage-can theory (Cohen, March, and Olsen 1972) adds that an organization “is a collection of choices looking for problems, issues and feelings looking for decision situations in which they might be aired, solutions looking for issues to which they might be the answer, and decision makers looking for work”. Problems, solutions, participants, and choice opportunities flow in and out of a garbage can, and which problems get attached to solutions is largely due to chance.
However what we should do to change employees’ beliefs?Are we hippies or we are just bureaucrats or I shall call it ‘’the office mice” type ?Change of behavior requires lots of guts,knowledge and expertise.Although there are lots of books about behavioural styles within organization I acclaimed the nowadays culture reinforce changes via copy-coach-correct approach.Behaviour as such is a function of its consequences.You don’t need to agree with me on this however we learn via operant conditioning style.
Operant conditioning as described by Skinner is referred to as instrumental learning, a method of learning that occurs through reinforcements and punishments for behavior. It encourages the subject to associate desirable or undesirable outcomes with certain behaviors. Skinner’s views were slightly less extreme than those of Watson (1913). Skinner believed that we do have such a thing as a mind, but that it is simply more productive to study observable behavior rather than internal mental events.Skinner believed that the best way to understand behavior is to look at the causes of an action and its consequences.Operant conditioning can be used to explain a wide variety of behavior, from the process of learning, to addiction and language acquisition. However, operant conditioning fails to taken into account the role of inherited and cognitive factors in learning, and thus is an incomplete explanation of the learning process in humans and animals.For example, Kohler (1924) found that primates often seem to solve problems in a flash of insight rather than be trial and error learning. Also social learning theory (Bandura, 1977) suggests that humans can learn automatically through observation rather than through personal experience.So are we really of copycat in the phenomena of evolution? “While in theory the science of genetic comparison should solve the mystery of our ancestry, the results are actually raising more questions regarding our evolutionary lineage and origins, and opening the door to ‘forbidden’ territory.” – Greg Braden (Deep Truth p. 9)
There are lots of answers out there however within organization we are bounded so much on our perception style, a process by which individuals organize and interpret their sensory impressions in order to give meaning to their environment. Therefore there are many examples of theories regarding behavioral approach that are believed to be proven and believed without question, however the theory that behavior matter most is one of them. As we evolve as human we tend to err and have no more desire to please. We are individual with a unique gene and as part of our evolutionary stand we have shown that many long-standing views about things like our world, our bodies, and life itself have to change, and the organization we work and operate has shown us that we need to change.
As for me I have no desire to please anyone. I have been disease free of copycat style however I delve into the idea that I need to change in order to survive.
Bandura, A. (1977). Social learning theory. Englewood Cliffs, NJ: Prentice Hall.
Cohen,March and Olsen(1972) the garbage can theory extracted from Managing change in organization by Colin Carnall
Kohler, W. (1924). The mentality of apes.
Skinner, B. F. (1938). The Behavior of organisms: An experimental analysis. New York: Appleton-Century.
Skinner, B. F. (1953). Science and human behavior. SimonandSchuster.com.
Watson, J. B. (1913). Psychology as the Behaviorist views it. Psychological Review, 20, 158–177.